CRISIS LEADERSHIP AND ORGANIZATIONAL RESILIENCE DURING COVID-19: LESSONS FROM THE HEALTHCARE AND RETAIL SECTORS. Journal of Media Horizons, [S. l.], v. 6, n. 3, p. 1752–1759, 2025. Disponível em: https://jmhorizons.com/index.php/journal/article/view/493.. Acesso em: 9 nov. 2026.